Strategic Plan
2021-2024

Our Vision

A compassionate, respectful and just community in which all people participate and flourish.

Our Purpose

UnitingSA exists to respond to the needs of communities, families and individuals so together we can improve lives.

Our Values

Respect
Compassion
Courage
Integrity

Our Core Goals

1. Services

Consistently deliver the best possible outcomes for the people we work alongside.

We will do this by

  • Developing an organisation-wide model of practice
  • Improving and expanding services for at-risk groups
  • Better integrating teams and services
  • Building contemporary properties

2. Advocacy

Be a strong advocate for better policies and services that improve lives and communities.

We will do this by

  • Amplifying the voices and experiences of the communities we serve
  • Investing in research and new ways of working
  • Partnering with others to innovate and influence

3. Dynamic Organisation

Ensure an innovative, quality and sustainable business for the future.

We will do this by

  • Making the most of funding opportunities and assets
  • Prioritising environmental sustainability
  • Improving quality and risk reporting
  • Focusing on continuous improvement

4. Our People

Support staff and volunteers to fulfil their roles confidently and develop within a culture aligned to our values.

We will do this by

  • Attracting and retaining quality staff and volunteers
  • Enhancing career development opportunities
  • Continuing to build a positive and safe workplace
  • Expanding our workforce in response to need

Nobody can do everything but everyone can do something.

UnitingSA relies on the generosity of donors to help deliver innovative programs and support for people in need across metropolitan and regional South Australia.

“I was in such a dark place for years and my mental health issues meant I couldn’t see anything straight. With the help of my support worker, I started to feel comfortable in my own skin and now I am even working again. I will always remember how I recovered with the help I received through UnitingSA.”

Hiroko,
Received support from Mental Health Services

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