Together we can improve
Aged Care

Together we can improve aged care

UnitingSA’s Client Advisory Committee (CAC) and Quality Care Advisory Committee (QCAC) use lived experience and feedback from clients, their carers and family members to influence the quality of our aged care services.

What is the Client Advisory Committee?

The purpose of the Client Advisory Committee (CAC) is to help us better engage with clients, and their carers or family members, of our residential and community aged care services. Members of this committee will help provide a lived experience perspective of the quality of aged care services.

The CAC will meet twice per year in April and October at our Head Office or online. Clients who are part of the CAC will be supported to attend the meetings.

What is the Quality Care Advisory Committee?

The Quality Care Advisory Committee (QCAC) will comprise one or more client representatives and relevant staff from Aged Care services at UnitingSA.

The purpose of the QCAC is to review the quality of services and provide feedback to the UnitingSA board. It will also meet twice per year in March and September at the UnitingSA Head Office or online.

Who can get involved?

If you would like to be part of the Client Advisory Committee or the Quality Care Advisory Committee you must be:

  • a client/resident of one of our Community Aged Care services or Residential Aged Care Facilities, or
  • a family member or carer of one of our clients.
You may already be involved in an existing group, forum or committee where you share feedback. We encourage you to continue to participate in these activities and also welcome you to join these advisory committees.

How to become a committee member:

Register your interest to join

Please complete the nomination form by clicking the button below to be considered as a committee member. You will have the opportunity to nominate for either the Client Advisory Committee or Quality Care Advisory Committee, or both.

We run an annual nomination process to join our Client Advisory Committee and our Quality Care Advisory Committee.

Nominations are currently closed.

Communication about how to nominate will be shared with our Clients and their Next of Kin when we next call for nominations in late 2025.

Nominations must be received by 5pm Friday, 29 November 2024.

Frequently Asked Questions

Find out more

If you would like to find out more about either committee, please call (08) 8440 2161  or email greatclientexperience@unitingsa.com.au

Nobody can do everything but everyone can do something.

UnitingSA relies on the generosity of donors to help deliver innovative programs and support for people in need across metropolitan and regional South Australia.

"Because we feel secure with UnitingSA Housing, I don’t have anxiety about where I live anymore."

Shona and Derek,
UnitingSA Housing tenants

Emergency Assistance Suburbs

UnitingSA is only able to provide material assistance (food and/or clothing vouchers etc.) to individuals and families residing in the Western suburbs of Adelaide.

Suburbs in our current service area are listed below.

Suburb
Postcode
Alberton
5014
Albert Park
5014
Birkenhead
5015
Cheltenham
5014
Ethelton
5015
Exeter
5015
Findon
5023
Fulham
5024
Fulham Gardens
5024
Gillman
5013
Glanville
5015
Grange
5022
Hendon
5014
Henley Beach
5022
Henley Beach South
5022
Kidman Park
5025
Largs Bay
5018
Largs North
5016
New Port Quays
5015
North Haven
5017
Osborne
5017
Ottoway
5013
Pennington
5013
Peterhead
5016
Port Adelaide
5015
Queenstown
5015
Rosewater
5013
Royal Park
5014
Seaton
5023
Semaphore
5019
Semaphore Park
5019
St Clair
5011
Taperoo
5017
Tennyson
5022
West Lakes
5021
West Lakes Shore
5020
Wingfield
5013
Woodville
5011
Woodville West
5011
West Beach
5024

NDIS referral form

Request for services

Client Advisory Workshop

Registration Form

Quality Care Advisory Committee

Nomination Form

A gift for the 40%

Items must be new, unopened and in their original packaging.

  • Toiletries packs
  • SunSmart items – bucket hats, UV protection sunglasses
  • Flameless decorative candles
  • Aftershave
  • Perfume
  • Light up magnifying mirror
  • Aroma diffuser sticks
  • Perfumed wardrobe or draw liners
  • Bluetooth Waterproof Speaker
  • Clock Radio AM/FM – with larger time, date and some include weather display too
  • Retro flip clock
  • Projector style night lights for children but also work well as a present for aged care residents
  • Low vision keyboard
  • Long handled or extendable shoe horn
  • Warm flat slippers
  • Mirror and comb
  • Mirror and old style bristle brush
  • Non slip style socks
  • Cotton cardigan, navy, forest green, grey, black
  • Cotton, wool or viscose vest or sleeveless jumper – available from Kmart, Suzanne Grae, Best Less, Harris Scarfe, Big W, Target
  • Cotton jumper, soft pastels or patterned
  • Soft occasional cushion or a throw blanket
  • Small canvas art or decorative items

Items of Greatest Need

Items must be new, unopened and in their original packaging.

  • Sets of sheets, single, double or queen – double is most popular
  • Twin pack of pillows
  • Quilts, doonas or blankets
  • Bath towel and face washer
  • Sleeping bags
  • Swags
  • Travel size toiletries packs for adults and children
  • Personal hygiene items
  • Nappies from newborn to toddler
  • Wipes safe for children

Toys & Gifts

Items must be new, unopened and in their original packaging.

Toys & gifts for children 0-10 years of age

  • Baby bath soap/toys
  • Soccer balls, basketballs, footballs
  • Lego or Duplo sets
  • Play-Doh single pots and sets
  • FurReal Pets
  • Frozen characters, colouring books and activities
  • Character bike helmets
  • Scooter, trike or bicycle
  • Disney character or similar dolls
  • Matchbox or Hot Wheels toys
  • Books/novels
  • Wooden puzzles – toddlers
  • Dinosaur model kits
  • Bug catchers
  • Board games like wooden Chess & Draughts, Jenga, Guess Who, Connect 4, tabletop Air Hockey, Scrabble – all ages
  • Disney/Harry Potter puzzles
  • Soft play mats for babies
  • Alphabet soft mats for toddlers
  • Summer/Christmas PJs
  • SunSmart items – bucket hats, UV protection sunglasses, UV-resistant swimsuits/rashies/Sun shades
  • Beach gear including towels

Tweens & Youth 10-18 years of age

  • Travel size toiletries packs
  • Dreamcatchers
  • Flip flops/thongs/slides
  • Flameless decorative candles
  • Aftershave
  • Perfume
  • Make-up packs
  • A5 journals with a pen
  • Mindfulness-style colouring books that include set of pens
  • Books/novels/non-fiction/photography/mindfulness
  • Puzzles or board games
  • Lipstick/lip gloss and small mirror
  • Boxed chocolates & lollies like Favourites, Party Mix, Snakes
  • Summer/Christmas PJs
  • Bluetooth waterproof speaker
  • SunSmart items – bucket hats, UV protection sunglasses, UV-resistant swimsuits/rashies
  • Beach gear including towels and bathers/boardies/thongs
  • Bikes
  • Helmets
  • Basic unlocked mobile phones or phone credit
  • Gift cards – Kmart, JB-HIFI, BIG W, Platypus Shoes, Skechers, General Pants, Cotton On $15, $25, $50, $75 or $100

Individual adults, parents & guardians

  • Travel size toiletries packs for adults and children
  • SunSmart items – bucket hats, UV protection sunglasses,
  • UV-resistant swimsuits/rashies/boardies
  • Mirror and comb or brush
  • Flameless decorative candles
  • Aftershave
  • Perfume
  • Boxed chocolates & lollies
  • Lipstick/lip gloss and small mirror
  • Puzzles or Bboard games
  • Books/novels/non-fiction/photography/mindfulness
  • Mindfulness-style colouring books that include set of pens
  • A5 journals with a pen
  • Make-up packs
  • Summer/Christmas PJs
  • Track pants size S, M, L
  • Zip up hoodies size S, M, L
  • Men’s short sleeve shirt size S, M , L – can be a polo style with a collar and a pocket
  • Ladies shirts size S, M, L – can be festive colours, floral cotton or viscose short sleeve shirt
  • Flat slippers, slides or thongs
  • Bluetooth waterproof speaker
  • Clock radio AM/FM
  • Basic unlocked mobile phones or phone credit

Festive Food Items

Items must be unopened and within their best-before or use-by date.
Items most needed:

  • Christmas bon-bons
  • Christmas serviettes
  • Packs of bottled water (600ml)
  • Fruit juice boxes for children (250ml)
  • Shortbread (200g packets)
  • Small Christmas puddings (microwavable)
  • Christmas fruit mince pies
  • Cadbury Sharepack Marshmallow Santa
  • Cadbury Sharepack Magical Elves
  • Smyths Christmas Lollies Mixture
  • Roses or Favourites boxed chocolates
  • Cadbury Dream White Christmas Family Block
  • UHT custard (1 litre)
  • UHT milk (1 litre)
  • UHT whipping cream
  • UHT small flavoured milks
  • Cranberry jelly/sauce
  • Self-saucing puddings (microwaveable)
  • Picnic size salt and pepper
  • Squeezy mayonnaise
  • Tomato sauce

Non-perishables

Items must be unopened and within their best-before or use-by date.
Items most needed:

  • Packs of bottled water (600ml)
  • Cup a Soup
  • Cup-a-Noodles
  • Ready-made pasta sauces in jars
  • Dry pasta; spaghetti, macaroni, penne are most popular
  • Dry rice noodles
  • UHT milk 1 litre, full cream, low fat, skim and lactose free
  • UHT milk alternatives: oat, almond, soy
  • UHT small flavoured milks
  • Spreads: vegemite, peanut butter, jam, honey
  • Breakfast cereals
  • Tea bags, instant coffee & herbal tea bags
  • Nesquik, Milo or hot chocolate mix
  • Muesli bars
  • Mixed nuts and trail mixes
  • Mixed dried fruit
  • Canned tuna, salmon, chicken or turkey
  • Canned soups
  • Canned baked beans & spaghetti
  • Canned vegetables: green beans, carrots, corn, peas, potatoes, mushrooms
  • Canned fruit: peaches, pears, fruit salad
  • Heinz Big & Chunky meals in a can range
  • Tom Piper Braised Steak & Onion in a can
  • Fray Bentos Steak & Gravy or Steak & Kidney pie in a can range
  • Shelf-stable meals (food that can be stored at room temperature, vacuum sealed)

Everyday Essentials

New, unused items most needed:

  • Travel size toiletries packs for adults and children
  • Personal hygiene items
  • Nappies from newborn to toddler
  • Wipes safe for children
  • Packs of bottled water (600ml)

Winter Essentials

New, unused items most needed:

  • Tents and tarps
  • Swags for two
  • Sleeping bags
  • Beanies, jumpers, socks, jackets, fleecy hoodies and track pants for all ages
  • Sets of flannelette or plain sheets, single, double or queen – double is most popular
  • Sleeping pillows
  • Quilts, doonas or blankets
  • Bath towels and face washers
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